Thank you for visiting Mentor.me. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services. By accessing or using the Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1. Personal Information: When you visit our Website or schedule a call with our team, we may collect personal information such as your name, email address, phone number, and other contact details.
1.2. Payment Information: If you make a payment for our services, we may collect payment information, including credit card details. Please note that we use reputable third-party payment processors to handle payment transactions, and we do not store your payment information on our servers.
1.3. Usage Information: We may collect information about how you use our Website, including your IP address, browser type, operating system, and browsing history.
2. How We Use Your Information
We may use the information we collect for the following purposes:
2.1. Providing Services: We use your personal information to provide you with information about our ecommerce education platform and to schedule calls with our team.
2.2. Payment Processing: If you make payments for our services, we use your payment information to process and complete the transactions.
2.3. Communication: We may use your contact information to communicate with you, respond to your inquiries, and send you important updates and information related to our services.
2.4. Analytics: We may use usage information to analyze the performance and effectiveness of our Website, improve our services, and customize your user experience.
2.5. Legal Basis for Processing: Note that under some legislations, we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract. You further understand that this is a soft pull and will not harm your credit in any way whatsoever.
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:
3.1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website or providing services to you.
3.2. Legal Compliance: We may disclose your information when required by law, regulation, or legal process.
3.3. Business Transfers: If Mentor.me undergoes a change in ownership, such as a merger, acquisition, or sale of assets, your information may be transferred to the new owners.
4. SecurityWe take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Your Choices
You have the following choices regarding your personal information:
5.1. Access and Correction: You can request access to, and correction of, your personal information by contacting us at [support@mentor.me].
5.2. Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication. Additionally, where applicable by law, you may request to opt out of the processing of your personal information. To exercise this right, please contact us at [support@mentor.me].
6. Changes to this Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices and services. The latest version will be posted on this page, along with the effective date.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@mentor.me.We look forward to hearing from you and assisting you with any inquiries or assistance you may need. Your satisfaction and engagement are important to us!8. Data Protection Rights (GDPR & CCPA)If you are a resident of the European Economic Area (EEA) or California, you have certain data protection rights under GDPR and CCPA. These rights include:The right to access, update, or delete your personal information.The right to object to processing or request restriction of processing.The right to data portability, allowing you to obtain and reuse your data.The right to withdraw consent for data processing at any time (where applicable).To exercise these rights, please contact us at [support@mentor.me]. 